For decades, the composition of a board of directors was determined by a relatively stable combination of profiles: one financial, one legal, one industry-related. That combination reasonably covered the risks that a board had to monitor....
Ideas that drive transformation
Explore trends, strategies and insights that are shaping the future of enterprise technology. In our blog we share knowledge, case studies and best practices to help you make smarter, safer decisions aligned with your business goals.
Last Entries
Data lake, data warehouse, and lakehouse: what each solves and when to choose it
A data lake prioritizes flexibility to store diverse data; a data warehouse optimizes structured information for BI and reporting; a lakehouse combines flexible storage with governance, transactions, and advanced analytics. The right choice depends on...
What should a board of directors ask before approving a data or AI project?
Approve a project and ensure it is executed properly are two separate responsibilities, although in most boards they are treated as if they were the same. The first responsibility falls on the management team. The second responsibility falls on the board — and in...
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Data ready for AI: how to prepare your company
A company is not ready for AI because it has purchased licenses or chosen a model. It is ready when its data is reliable, accessible, governed, traceable, and useful for a measurable business case. Failing to prepare multiplies rework, errors, risk...
Checklist for auditing the quality of data in your company
Many organizations invest in BI, analytics, or AI without first solving a basic problem: their data is not reliable. The result is distrust, rework, and erroneous decisions. Auditing the quality of data is not an isolated technical exercise. It is a step...
AI in customer service: how to improve the experience without losing the human touch
AI improves customer service by automating repetitive requests, assisting human agents, and scaling sensitive cases with context. The goal is not to replace people, but to reduce friction, protect data, improve CSAT, and free up the team to...
What is Snowflake and what is the difference with AWS?
With the rise of cloud computing, it is important to understand the differences between the different providers of the same platforms, such as Snowflake and Amazon Web Services (AWS). These two services provide secure storage for data,...
How to measure the ROI of an artificial intelligence project?
The ROI of an artificial intelligence project is measured by comparing verifiable financial benefits to the total cost of implementation, operation, and governance. The key is not measuring “AI usage,” but impact on EBITDA, productivity, revenue, and reduction of...
Intelligent automation vs generative AI: which one does your company need
Smart automation runs repeatable processes with rules, integrations, and traceability; generative AI produces, summarizes, interprets, or converses with unstructured information. Your company needs automation if the problem is operational; generative AI...
How Does the Quality of Data Influence Customer Satisfaction?
In an increasingly competitive and digitized business environment, customer satisfaction has become one of the main indicators of success. However, many organizations overlook a critical factor that directly affects this satisfaction: the quality of the data.
AI Government: How to use artificial intelligence without losing control
The IA government allows the use of artificial intelligence without losing control through policies, responsible parties, a list of use cases, risk classification, traceability, monitoring, and evidence. Its value is not bureaucratic: it reduces regulatory exposure, leakage of sensitive data, and fraud...
In-house ChatGPT for businesses: benefits, risks, and best practices
An internal business ChatGPT allows employees to consult, analyze, and automate tasks using generative AI connected to corporate data under security, governance, and traceability controls. Its value lies in reducing operational times, improving...
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