AI & Intelligent Automation
Automate, scale and transform the digital experience.
Pasa de experimentos aislados de IA a una operación inteligente, con agentes que trabajan, deciden y aprenden junto a tu equipo.
Manufacturers and technologies
We work hand in hand with leading AI and automation manufacturers, combining their innovation with our expertise to deliver intelligent solutions that maximize efficiency, productivity and scalability.
Is your operation slowed down by manual tasks and inefficient bots?
Move from isolated automation to orchestrated intelligence with real business impact.
With the wrong automation:
Bots that do not learn and do not solve
Manual processes that saturate to the Service Desk
Response time slow and untraceable
AI initiatives dispersed and ungoverned
AI that does not understand your customers well
AI that does not understand your customers well
Proyectos de IA sin retorno claro ni validación de datos previa
With intelligent automation:
You automate complete processesnot just single tasks
You reduce time of attention and resolution up to 50%
You democratize AI with platforms low-code/no-code
Modernizas your Service Desk with cognitive agents and automated workflows
You can ensure . traceability, compliance and scalability in each flow
Validas el valor real de la IA antes de invertir, con datos de tu propia operación
We transform your operation into a strategic advantage
FASTER PROCESSES
Executes complete flows without manual intervention.
LESS OPERATING LOAD
Frees IT and core areas from repetitive tasks.
24/7 OMNICHANNEL SERVICE
Immediate support for internal and external users.
COMPLIANCE AND TRACEABILITY
Every flow with full audit, control and visibility.
MEASURABLE IMPROVEMENTS
From the first implementation cycle.
It is no longer just about automate tasks. It is about create a smart operation that accelerates processesimproves the user experience and generates continuous value.
WHAT WE DO
(in the order that really matters)
1. Descubrimos el valor y diseñamos tu ruta de adopción de IA
➤ Antes de automatizar, identificamos dónde está el valor real — y cómo llegar ahí de forma segura y escalable.
- AI Value Discovery
Analizamos procesos críticos, validamos calidad y viabilidad de datos, y priorizamos casos de uso según impacto de negocio. Nada se construye sin antes demostrar que tiene sentido técnico y retorno claro.
85%
De los proyectos de IA que fallan lo hacen por falta de datos de calidad, no por la tecnología elegida.
Gartner, 2024
Success story:Una empresa industrial evitó invertir en automatización prematura al descubrir que sus datos de producción tenían 40% de inconsistencias.
Results: Se corrigió la fuente primero y el modelo se lanzó con ROI positivo desde el primer trimestre.
2. We automate complex, repetitive and high volume processes.
➤ Bots, workflows and frictionless smart decisions.
- Automation
We automate repetitive tasks and operational decisions with Power Automate, UiPath and Azure Logic Apps, integrating legacy and SaaS systems to achieve secure, auditable and sustainable flows. - Virtual Agents & Chatbots
We design virtual assistants trained with real data, connected to your systems and focused on solving, not just responding. We use frameworks such as Azure Bot Framework, Virtual Agents, Google Dialogflow and AWS Lex to guarantee availability, scalability and context.
Success story: An insurer automated its claims validation process with orchestrated flows and chatbots connected to CRM and ERP.
Results: -32% in resolution time and +25% in customer satisfaction.
40%
Companies that implement virtual agents and automation in support processes reduce operating costs by 40%.
Forrester - Intelligent Automation Landscape, 2024
3. Modernizamos la atención con IA — para tu equipo y para tus clientes
➤ De tickets a soluciones, de consultas a decisiones — con agentes de IA entrenados con tu operación
- Corporate AI Assistants:
Desarrollamos copilotos y agentes especializados entrenados con el conocimiento, procesos y datos reales de tu empresa. No son chatbots genéricos: entienden tu operación, responden en lenguaje natural y asisten a equipos clave en decisiones críticas.
35%
Las organizaciones que despliegan agentes de IA especializados reportan una reducción del 35% en tiempo de decisión operativa y un aumento del 28% en productividad.
MkKinsey, 2024
Success story:Una planta industrial implementó un copiloto entrenado con manuales técnicos y datos históricos. Resultado: -40% en tiempo de diagnóstico de fallas, sin depender del turno del especialista.
HOW DO WE DO IT?
- Maturity and process diagnosis
We identify bottlenecks, repetitive tasks and real automation needs. - Design of the adoption and impact plan
We defined a strategy based on quick wins, progressive scale and AI governance. - Deployment with Microsoft Power Platform
We automate, train models, and deploy flows with low impact on your operation. - Measurement, evolution and expansion
We monitor performance, document ROI and expand capabilities based on value delivered.
RESULTS
that speak for themselves
Our AI & Intelligent Automations projects generate measurable improvements from the first implementation cycle. From accelerating response times and reducing operational burden, to improving customer satisfaction and optimizing the use of resources, each automation translates into tangible benefits for your business.
%
Reduction of operating costs
%
Accelerated response times
%
Improved customer satisfaction
%
Increased team productivity
Why us?
At Scanda Group we accelerate the adoption of artificial intelligence and intelligent automation to transform critical processes. We do not implement isolated bots, but comprehensive automation strategies that generate efficiency, productivity and scalability throughout the organization.
Value Discovery y diagnóstico de madurez:
Identificamos cuellos de botella, validamos la calidad de los datos y priorizamos casos de uso según valor de negocio real — antes de invertir en tecnología.
Diseño del plan de adopción e impacto:
Definimos una estrategia basada en quick wins, escala progresiva y gobierno de IA — con casos de uso priorizados, métricas de éxito claras y riesgos identificados desde el inicio.
Implementación con agentes de IA:
Automatizamos flujos, entrenamos modelos y desplegamos agentes con bajo impacto en tu operación. Construimos Corporate AI Assistants y Service Desk inteligente sobre LLMs líderes del mercado.
Medición, evolución y expansión:
Monitoreamos el desempeño, documentamos el ROI y expandimos capacidades con base en valor entregado — escalando de procesos puntuales a una operación verdaderamente inteligente.
Ready to boost your business?
We have the solution for youContact by telephone
(55) 1251-2700
Location Mexico City
Miguel Laurent #804, Col. Letrán Valle, Alc. Benito Juárez
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