AI & Intelligent Automation
Automate, scale and transform the digital experience.
It moves from isolated AI experiments to intelligent operation, with agents working, deciding, and learning alongside your team.
Manufacturers and technologies
We work hand in hand with leading AI and automation manufacturers, combining their innovation with our expertise to deliver intelligent solutions that maximize efficiency, productivity and scalability.
Is your operation slowed down by manual tasks and inefficient bots?
Move from isolated automation to orchestrated intelligence with real business impact.
With the wrong automation:
Bots that do not learn and do not solve
Manual processes that saturate to the Service Desk
Response time slow and untraceable
AI initiatives dispersed and ungoverned
AI that does not understand your customers well
AI that does not understand your customers well
Projects of AI without clear return no prior data validation
With intelligent automation:
You automate complete processesnot just single tasks
You reduce time of attention and resolution up to 50%
You democratize AI with platforms low-code/no-code
Modernizas your Service Desk with cognitive agents and automated workflows
You can ensure . traceability, compliance and scalability in each flow
They are valid Real value of AI before investing, With data from your own operation
We transform your operation into a strategic advantage
FASTER PROCESSES
Executes complete flows without manual intervention.
LESS OPERATING LOAD
Frees IT and core areas from repetitive tasks.
24/7 OMNICHANNEL SERVICE
Immediate support for internal and external users.
COMPLIANCE AND TRACEABILITY
Every flow with full audit, control and visibility.
MEASURABLE IMPROVEMENTS
From the first implementation cycle.
It is no longer just about automate tasks. It is about create a smart operation that accelerates processesimproves the user experience and generates continuous value.
WHAT WE DO
(in the order that really matters)
1. We discover the value and design your AI adoption path
➤ Before automating, we identify where the real value lies — and how to get there safely and on a scalable basis.
- AI Value Discovery
We analyze critical processes, validate data quality and feasibility, and prioritize use cases based on their business impact. Nothing is built without first demonstrating that it has technical merit and clear return on investment.
85%
Of the AI projects that fail, it is due to a lack of quality data, not the chosen technology.
Gartner, 2024
Success story:An industrial company avoided investing in premature automation after discovering that its production data had 40% inconsistencies.
Results: The source was corrected first and the model was launched with a positive ROI from the first quarter.
2. We automate complex, repetitive and high volume processes.
➤ Bots, workflows and frictionless smart decisions.
- Automation
We automate repetitive tasks and operational decisions with Power Automate, UiPath and Azure Logic Apps, integrating legacy and SaaS systems to achieve secure, auditable and sustainable flows. - Virtual Agents & Chatbots
We design virtual assistants trained with real data, connected to your systems and focused on solving, not just responding. We use frameworks such as Azure Bot Framework, Virtual Agents, Google Dialogflow and AWS Lex to guarantee availability, scalability and context.
Success story: An insurer automated its claims validation process with orchestrated flows and chatbots connected to CRM and ERP.
Results: -32% in resolution time and +25% in customer satisfaction.
40%
Companies that implement virtual agents and automation in support processes reduce operating costs by 40%.
Forrester - Intelligent Automation Landscape, 2024
3. Modernize care with AI — for your team and for your customers
From tickets to solutions, from inquiries to decisions — with AI agents trained on your operation
- Corporate AI Assistants:
We develop specialized copilots and agents trained with the knowledge, processes, and real data of your company. They are not generic chatbots: they understand your operation, respond in natural language, and assist key teams in critical decisions.
35%
Organizations that deploy specialized AI agents report a 35% reduction in operational decision time and a 28% increase in productivity.
MkKinsey, 2024
Success story:An industrial plant implemented a copiloto trained with technical manuals and historical data. Result: -40% in time of diagnosis of faults, without depending on the specialist's shift.
HOW DO WE DO IT?
- Maturity and process diagnosis
We identify bottlenecks, repetitive tasks and real automation needs. - Design of the adoption and impact plan
We defined a strategy based on quick wins, progressive scale and AI governance. - Deployment with Microsoft Power Platform
We automate, train models, and deploy flows with low impact on your operation. - Measurement, evolution and expansion
We monitor performance, document ROI and expand capabilities based on value delivered.
RESULTS
that speak for themselves
Our AI & Intelligent Automations projects generate measurable improvements from the first implementation cycle. From accelerating response times and reducing operational burden, to improving customer satisfaction and optimizing the use of resources, each automation translates into tangible benefits for your business.
%
Reduction of operating costs
%
Accelerated response times
%
Improved customer satisfaction
%
Increased team productivity
Why us?
At Scanda Group we accelerate the adoption of artificial intelligence and intelligent automation to transform critical processes. We do not implement isolated bots, but comprehensive automation strategies that generate efficiency, productivity and scalability throughout the organization.
Value discovery and maturity diagnosis:
We identify bottlenecks, validate the quality of the data, and prioritize use cases based on real business value — before investing in technology.
Design of the adoption plan and impact:
We defined a strategy based on quick wins, progressive scaling, and AI governance—with prioritized use cases, clear success metrics, and risks identified from the outset.
Implementation with AI agents:
We automate workflows, train models, and deploy agents with low impact on your operation. We build Corporate AI Assistants and intelligent Service Desk based on market-leading LLMs.
Measurement, evolution and expansion:
We monitor performance, document ROI, and expand capabilities based on value delivered—from point solutions to a truly intelligent operation.
Ready to boost your business?
We have the solution for youContact by telephone
(55) 1251-2700
Location Mexico City
Miguel Laurent #804, Col. Letrán Valle, Alc. Benito Juárez
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