The Client: A major Mexican financial company with 2,500 employees and operations in 8 states. The Objective: Implement SAP GRC to automate SOX and regulatory compliance (CNBV), and eliminate recurring audit findings. The Challenge...
Success stories
Total agility in the cloud with S/4HANA
The Client: A leading manufacturing company with operations in 3 countries. The Objective: Migrate from SAP ECC on-premise to S/4HANA Cloud Public Edition using MigNow. The Challenge Costly Infrastructure: SAP systems distributed in multiple datacenters...
eLearning and LMS to scale up a training strategy
A leading real estate company, with a strong focus on territorial expansion and a culture of innovation, faced a common challenge among fast-growing organizations: how to ensure a homogeneous, scalable and focused training experience....
Virtual desktops and remote customer support
A retail chain with national presence and thousands of physical points of sale faced a critical challenge: to maintain operational continuity in the areas of customer service, technical support and back office, in the face of a rapid adoption of the hybrid and remote model. The...
The Impact of Artificial Intelligence in Multinational Customer Service
A global company, a leading producer of paper packaging with operations in 35 countries and thousands of industrial customers, was facing increasing pressure in its customer service area. Although they had defined processes in place, these were far from being...
Data quality and its impact on risks and costs
A global leader in transactional services - with a presence in 46 countries, more than 50 million users and 2 million affiliated merchants - undertook one of the most ambitious transformations in its history: to implement a new core system for all of its transactional...