Enterprise Applications & Business Platforms
Connect your business with enterprise solutions designed to scale.
Manufacturers and Technologies
We work with leading manufacturers of enterprise applications, automation and customer experience.
What is holding you back?
With the wrong approach:
Manual validation of invoices, inventories and orders
Agents without visibility of the customer's history
Business areas in silos with reactive decisions
With the right approach:
Automatizas repetitive tasks with RPA
We transform your business applications into a strategic advantage
INTEGRATED OPERATIONS
EFFICIENCY AND AUTOMATION
OMNICHANNEL EXPERIENCES
REAL-TIME VISIBILITY
SCALABILITY AND FLEXIBILITY
It is no longer just about implementing applications. It's about orchestrating processes and experiences that generate growth, efficiency and loyalty.
WHAT WE DO
(in the order that really matters)
1. We integrate what is currently isolated
We connect ERP, CRM, e-commerce, customer care and other platforms so that your business operates as a unified ecosystem.
- Omnichannel connectivity
We unify channels-voice, chat, WhatsApp, email-so that all teams work with a 360º view of the customer (Genesys Cloud CX). - RPA in the service of essential processes
We automate key tasks such as invoicing, ordering and customer service using bots and intelligent workflows (RPA, SAP Build Process Automation). - Modern and functional ERP
We implement SAP S/4HANA, SAP Business One, integrated with e-commerce and CRM to improve accuracy, traceability and speed. Synchronize Genesys Cloud CX with your ERP to unify customer information across all customer service channels. Automate interactions, intelligently route requests and deliver personalized responses in real time. - Low-Code for fast and secure solutions
We build apps using SAP Build Apps and Power Platform to accelerate deployments without compromising scalability.
SAP
It is a leader in the Magic Quadrant 2024 for cloud ERP, which supports its technological maturity and strategic vision.
Success story: A food manufacturing company implemented SAP Business One along with Genesys CX and RPA.
Results: -45% in order errors, 3x faster service and full traceability throughout the operation.
2. Intelligent automation that transforms your operation
➤ We apply RPA and intelligent platforms to automate processes that today consume time and resources without adding value.
You enable your teams to collaborate from anywhere with maximum security, control and expertise.
- Automatic validation and full traceability
Bots that verify invoices and orders, with real-time updates and automatic reporting. - Orchestration between critical systems
We connect SAP, CRM and e-commerce so that the flows work in a synchronized and efficient way. - Error prevention
We automate reviews and governance, reducing risks and operating costs.
Success story: AvanzaLog Group automated its invoicing and ordering processes.
Results: -60% of manual tasks and full traceability throughout the logistics chain.
35%
Reduction in operating costs for companies adopting RPA.
Forrester, 2023
3. Experiences that connect and build loyalty.
We create omnichannel experiences that integrate customer service, ERP backend and real-time analytics.
- Complete ominchannel environment
Synchronized service in voice, chat, WhatsApp and email, with visibility of the customer in every interaction (Genesys Cloud CX). - Integrated real-time KPIs
Dashboards with connected support, sales and operations data for fast decisions and better customer experience. - Scalability with control
Modular architectures that grow with you and adapt to your needs without losing governance,
30%
Increase in NPS (Net Promoter Score) with omnichannel platforms.
Gartner, 2024
Success story: National retail migrated to Genesys and SAP to centralize service and reporting.
Results: +50% of orders fulfilled, -80% of logistical errors and improvement of after-sales service.
HOW DO WE DO IT?
➤ Consultative methodology
For your application ecosystem to deliver real value. We don't start with the technology. We start with your business processes. Our methodology combines strategic vision, technical expertise and focus on measurable results:
Process and platform diagnosis
We evaluate your current ERP, CRM, e-commerce and workflows to identify silos, duplications and pain points that affect the experience and efficiency.
2. Design of a connected and scalable architecture
We defined an integrated model that connects front-office and back-office, incorporates intelligent automation and enables real-time analytics.
3. Agile implementation with quick wins
We integrate ERP, RPA and omnichannel experience platforms prioritizing immediate impacts such as error reduction and improved customer service.
4. Continuous evolution towards digital innovation
We scale with low-code, applied AI and advanced analytics to anticipate business needs and improve customer and employee experience.
We do this so that your business applications are no longer a set of isolated systems and become a connected ecosystem that drives productivity, loyalty and growth.
RESULTS
that speak for themselves
We connect processes, customers and data in a single digital flow, improving agility and reducing errors from the first stage.
%
REDUCTION OF MANUAL TASKS
%
IMPROVED PRODUCTIVITY
%
INCREASED CUSTOMER SATISFACTION
%
REDUCTION OF INVENTORY ERRORS
Why us?
At Scanda Group we connect critical applications such as ERP, CRM and e-commerce in integrated ecosystems that generate efficiency and growth.
We do not offer isolated platforms, but enterprise architectures that enable innovation, control and scalability.
Proven experience:
Success stories in ERP modernization, core process automation and omnichannel deployments in retail, banking and manufacturing.
World-class certifications:
SAP Certified, Microsoft Dynamics 365 Certified, PMP, ITIL, ISO 27001, Power Platform Expert.
Leading allies:
SAP, Microsoft, Oracle, Salesforce, Genesys, Automation Anywhere, UiPath, AWS, Azure.
Integral vision:
We connect back-office and front-office with analytics, RPA and AI, ensuring that each application brings tangible value to the business.
Ready to boost your business?
We have the solution for youContact by telephone
(55) 1251-2700
Location CDMX
Miguel Laurent #804, Col. Letrán Valle, Alc. Benito Juárez
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